PRIVACY POLICY
Effective Date: September 25, 2026
Thrive Integrative Health respects your privacy and is committed to being transparent about how information is collected, used, and shared when you visit or interact with thrive-integrative-health.com (the “Website”).
This Privacy Policy applies to the Website and to information collected through general website inquiries and communications associated with the Website.
The Website represents services offered through two separate business entities:
Thrive Integrative Health & Chiropractic PLLC (“Thrive PLLC”), which provides clinical healthcare services within the scope of applicable professional licensure and law; and
Thrive Integrative Health LLC (“Thrive LLC”), which provides non-clinical services such as health and wellness coaching, virtual rehabilitation coaching, educational programs, and digital resources.
Together, these entities may be referred to in this Privacy Policy as “Thrive,” “we,” “us,” or “our.”
This Privacy Policy does not replace any privacy notices, informed-consent documents, patient agreements, or other policies that may apply when you become a patient or client of a particular Thrive service.
1. Information We Collect
Depending on how you interact with the Website, we may collect information that you voluntarily provide to us, including:
Your first and last name
Email address
Telephone number
Information you provide through a contact or inquiry form
Your preferences regarding email communications
Information you provide when communicating with us by email or other means
Information you may provide in connection with future programs, educational resources, or digital offerings
Our general Website inquiry form is intended only for general inquiries. Please do not submit sensitive medical or health information through the Website's general contact form. The Website contact form is not intended to serve as a secure patient communication portal.
If you choose to provide information through the Website despite this notice, we may receive and process the information you submit in order to respond to your inquiry and appropriately direct you to available services.
2. Clinical and Health Information
Information provided as part of an established clinical relationship may be subject to different privacy requirements than information collected through this Website.
When clinical healthcare services are provided through Thrive Integrative Health & Chiropractic PLLC, patient information may be collected and maintained through clinical systems, intake forms, electronic health record systems, laboratories, or other healthcare-related services used in connection with your care.
Applicable clinical privacy practices will be governed by the policies, notices, consents, and legal requirements associated with those services.
Submitting a general inquiry through this Website does not establish a doctor-patient relationship.
Where appropriate, prospective patients may be directed away from the Website to a platform intended for scheduling, intake, clinical communication, or other healthcare-related purposes.
3. How We Use Your Information
We may use information collected through the Website to:
Respond to questions or inquiries
Contact you regarding services in which you have expressed interest
Help determine which Thrive service may be appropriate for your inquiry
Facilitate scheduling or direct you to the appropriate scheduling platform
Provide requested information or resources
Maintain and improve the Website
Understand how visitors use the Website
Protect the security and functionality of the Website
Maintain business records
Comply with applicable legal obligations
Send educational, informational, or promotional communications when appropriate
We do not sell your personal information in exchange for money.
4. Email Communications and Marketing
If you choose to opt in to receive health education, Thrive updates, new resources, newsletters, or similar communications, we may use your email address to send those communications.
You may unsubscribe from marketing emails at any time by using the unsubscribe option provided in those emails or by contacting us.
Choosing not to receive marketing communications will not prevent us from sending communications that are reasonably necessary to respond to an inquiry, administer a service you requested, or communicate with you regarding an existing patient or client relationship.
We may use a third-party email service provider to manage and deliver email communications. Such providers may process your name, email address, engagement information, and related information as necessary to provide those services.
Commercial emails are subject to federal requirements including providing recipients a method of opting out of future marketing messages.
5. Website Analytics and Automatically Collected Information
The Website is hosted through Squarespace.
When you visit the Website, certain information may be collected automatically through Squarespace and related technologies. Depending on Website settings and your privacy or cookie preferences, this information may include:
Your IP address
Browser, network, and device information
Referring webpages
Pages viewed on the Website
Clicks and other Website interactions
Dates and times of visits
General Website usage and traffic information
Squarespace provides analytics tools that allow website owners to understand Website traffic and visitor activity. Squarespace also processes certain information about visitors to websites hosted on its platform.
We use this information to understand how the Website is used, maintain and improve its functionality, and evaluate Website performance.
6. Cookies and Similar Technologies
The Website may use cookies and similar technologies to operate properly, remember preferences, maintain security, measure Website performance, and understand visitor activity.
Some cookies may be necessary for the Website to function. Other cookies may support analytics or performance features.
Squarespace uses cookies and similar technologies in connection with websites hosted on its platform, including technologies used for functionality, security, performance, and analytics.
Depending on your location and the configuration of the Website, you may be presented with options regarding certain non-essential cookies. You may also be able to control cookies through your browser settings.
Disabling certain cookies may affect Website functionality.
7. Third-Party Services and External Websites
Thrive uses or may use third-party platforms to provide certain services. For example, the Website may direct visitors to external platforms for:
Clinical appointment requests or scheduling
Patient intake and clinical communication
Virtual rehabilitation coaching
Coaching services
Payments
Laboratory services
Educational programs
Digital resources or products
Email communications
Other business or healthcare-related services
These platforms may include services such as Practice Better, Calendly, Rebuildr, and other providers selected by Thrive from time to time.
When you leave the Website and interact directly with a third-party service, the collection, use, storage, and disclosure of your information by that provider is generally governed by that provider's own privacy policy, terms, and security practices.
Thrive does not control the privacy practices of independent third-party websites or platforms. We encourage you to review their applicable privacy policies before providing personal information.
8. How We May Share Information
We may share information with service providers when reasonably necessary to operate our Website or business, communicate with you, or provide services you request.
These providers may include companies that assist with:
Website hosting and maintenance
Scheduling
Email delivery
Business communications
Data storage
Analytics
Payment processing
Professional or administrative services
We may also disclose information when reasonably necessary to comply with applicable law, respond to lawful requests, protect our rights or safety, investigate suspected fraud or misuse, or enforce applicable agreements.
If Thrive undergoes a business transaction such as a merger, acquisition, restructuring, or transfer of business assets, information may be transferred as permitted by applicable law.
We do not authorize service providers to use information we provide to them for purposes unrelated to the services they perform for us, except as permitted by applicable law or their applicable agreements and policies.
9. Data Security
We take reasonable administrative, technical, and organizational measures intended to protect personal information within our control.
However, no website, email transmission, internet connection, or electronic storage system can be guaranteed to be completely secure. Therefore, we cannot guarantee the absolute security of information transmitted electronically.
For this reason, please do not use the general Website contact form or ordinary email to send sensitive medical information when a designated secure clinical communication method is available.
10. Data Retention
We may retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, maintain appropriate business records, respond to inquiries, comply with legal or regulatory obligations, resolve disputes, and enforce agreements.
Retention periods may vary depending on the type of information and the context in which it was collected.
Clinical records may be subject to separate legal and professional record-retention requirements and are not governed solely by this Website Privacy Policy.
11. Children's Privacy
The Website is intended primarily for individuals seeking information about Thrive's services.
Thrive Integrative Health & Chiropractic PLLC may provide clinical services to minors when appropriate and legally permitted. However, the availability of clinical care to minors does not mean that this Website is designed to collect personal information directly from children.
Parents or legal guardians should submit inquiries and complete applicable forms on behalf of minors when required.
We do not knowingly use the Website to solicit personal information from children in violation of applicable law.
12. Your Privacy Choices
Depending on where you live and the laws applicable to your information, you may have certain rights or choices concerning your personal information.
You may contact us to request that we:
Provide information about personal information we maintain about you;
Correct inaccurate information;
Delete certain information when legally permissible; or
Address questions regarding our privacy practices.
Certain information may need to be retained when required by law, professional recordkeeping requirements, contractual obligations, or legitimate business needs.
Requests concerning clinical patient records may be subject to separate procedures and legal requirements and should be made through the appropriate clinical channel.
You may also unsubscribe from marketing communications at any time using the unsubscribe mechanism provided in the communication.
13. Links to Other Websites
The Website may contain links to websites, resources, social media platforms, scheduling systems, or services operated by third parties.
A link from the Website does not mean that Thrive controls or is responsible for that third party's privacy, security, content, or business practices.
Your interactions with third-party websites are governed by the policies and terms of those third parties.
14. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our services, technology, business practices, third-party providers, or applicable legal requirements.
When we make changes, we may update the Effective Date at the top of this page. The updated Privacy Policy will apply after it is posted to the Website, except where otherwise required by law.
We encourage visitors to review this Privacy Policy periodically.
15. Contact Us
If you have questions about this Privacy Policy or our Website privacy practices, you may contact:
Thrive Integrative Health
Thrive Integrative Health & Chiropractic PLLC
Thrive Integrative Health LLC
Email: dranderson@thrive-integrative-health.com
Website: thrive-integrative-health.com
For questions specifically concerning clinical records, patient privacy rights, or information maintained as part of a healthcare relationship, please contact Thrive through the appropriate clinical communication channel.